Why Online Chat Integration Is Important To Your Website

Today, every individual or a company is managing their business with the help of internet and website. Website is the face of any business or individual. But, creating website and doing nothing will be the biggest mistake, because you are missing a grand opportunity to interact with your valuable customers and visitors.

Online Chat Integration 
For an example, think of just 1000 visitors on your website daily and you are making no interaction with them will be bad idea. On contrary, if you are making an interaction with chat support, there are high chances of about 30%, i.e. 300 visitors can start conversation with you on live chat customer support. Even with the normal count of 1000 visitors, interacting with 300 visitors daily can get at least 30% sales conversion which is 60 sales a day.

Any visitor starting chat conversation can give you additional information about the customer such as customer name, mobile number, email ID and location without any interference. Also you can handle multiple chat conversation at the same time. I was worried earlier when I thought of implementing Chat Customer support in website and how to manage multiple conversations but that's the point you need not to worry about.

Why live chat is compulsory for business today?

Business is very competitive today; live chat for website is most effective source of online business allowing you to manage your online subscriber with instant communication. Easier to provide help desk facility, solve customer queries, survey, and customer feedback about your service and product make pleasant relationship with your customer.

Web-based And Desktop Chat App

Live2Support is the best Live Customer Chat support I have experienced because, it facilitates with Web based interface, Desktop application to access all your customer visitor information. Meaningful status messages for support operator, status can be online, offline etc.

It has control panel to manage all your account preferences, and an advanced features settings to get an extra wings to your account. Trouble shooting mode, allows you to handle any issue concerned to live2support service. It all looks so easy when you get such a great service to manage with required facilities.

Live2Support Live Chat Application for iPhone

Website owners or staff can manage Live2Support from their iPhone device, easier to deliver real-time chat customer support. Now, communicating with customers, monitoring website visitors and generating proactive chat invitations is whole lot simple with Live2Support Live Chat Application for iPhone

Live2Support Live Chat Application for Android

Popularity of Android is increasing day by day, it’s all necessary to consider the compatibility of an application. Live2Support works exactly the same way as if for iPhone. Registering for Live Chat for Website Live2Support is much simpler and takes no time, click here for signup.

Unique Features Of Live2Support:

  • Monitor Website Traffic in Real-time.
  • Fast and Easy Navigation.
  • Block IP Address.
  • Send a pop-up window of special offer or change visitor current page with some special page.
  • Chat invitation : Auto/Proactive chat invitation, Page Specific Chat Invitation, floating/jumping and in page chat window, Layered Chat Window
  • Extensive Visitor Information System.
  • (Geo location, search engine, time spent etc.)
  • Chat History of every visitor comes to your website.
  • Web Base Interface for monitoring and chatting.
  • Stand Alone Application ( Windows, Mac, iPhone, iPad) for monitoring and chatting.
  • Foot Prints (How many page visited and time spent by visitor on each page.)
  • Call Back & Call Back History
  • One to One Text Chat with WebSite Visitors
  • One Support Operator can Accept Multiple Chat Request
  • No Visitor Log-in or Sign-up Required
  • Chat History Pop-up on Initiating Chat
  • Pre-written or Standardized Responses
  • Smilies (Emoticons) during chat
  • File Transfer during chat
  • Co-Browsing during chat session.
  • Customize Pre & Post Chat form
  • Multiple Support Operators Sharing Chat Session 

Benefit Of Live2Support:

  • Easy to use and integrate with your existing website
  • Free Windows application interface with no add-on cost
  • No minimum contract or setup fees or hidden fee
  • Full customization of visitor/ customer chat window
  • Multiple languages chat and multiple language customization
  • Co-Browsing during chat session.
  • Hits log analysis reporting and many more other reports
  • 99.5%+ up-time
  • Nine years proven track record through ongoing R&D and regular upgrades
  • Prices start from as low as $9.99 per month
  • Runs on multiple platforms, compatible such as Windows, Mac, Linux/Unix
  • Hosted service for instant start-up and hassle free operation
  • 24/7 customer service and tech support
  • Click here to know 20 reasons why you should sign up for Live Chat Live Customer Support Software from Live2support


Post a Comment